I randomly chose May's Blog because my birthday is in May. It must have been fate. How many times have I ranted about a customer service call to AT&T? Thousands. However, when the table is turned, what do I have to show for evidence of my good customer service? Not enough to justify ripping apart another person's or company's customer service. This blog is one of the most insightful blogs I have read in months. How true. We should serve our "customer", whoever that customer be at the time, to the best of our ability.
When you look at your students as your customer, it makes teaching them seem like a much larger task. This reminds me of RateMyProfessor.com in the worst way. Would your students recommend you to other "users". Are you a good customer service representative in the office of education? Those are some loaded questions to have to answer. I think all educators should be confronted with that question every morning when they wake up to teach. What kind of helpful service are you providing to your "customers". I think this would improve the way some educators view their jobs on a daily basis.
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I would prefer to think of myself as a personal shopper than a customer service rep. :)
ReplyDeleteMr. C
I never would have thought of myself as a customer service person, but it makes sense.
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